Our Policies

 

SECURE ORDERING
What Is PayPal?

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere, both on and off eBay.

Is it safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Why use PayPal?

  * Make purchases or send money with PayPal – it’s free
  * Shop and pay conveniently by saving your information with PayPal
  * PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay


* SHIPPING
• On average, orders are shipped the same day. All orders received after 12:00 PM EST Monday-Thursday will be shipped the morning following the receipt of your order. Orders placed on Fridays after 12:00 PM EST and on the weekend will be shipped Monday morning. Orders will be shipped when all items have been gathered. Items will not be shipped individually.


* MILITARY ORDERS
While most other online retailers will not ship to AE, APO, AP, or FPO addresses, we at StixEnterprise.com are happy to serve our customers in the armed forces, stationed at any AE, APO, AP, or FPO address. However, since these addresses can be in remote places that are very difficult to reach, in order to cover the cost of insurance and postage. Please email your shipping address and the number of items you are ordering and we will send you the shipping rate.

* PRIVACY POLICY
At Stix Enterprise we respect your rights to privacy. We will never sell or rent your name, e-mail address, physical address and any other identifying information that you give us with any third party. If you make any purchases, your private information will be encrypted and sent securely over a SSL (Secure Sockets Layer) connection via facilities of Eprocessing network credit card processing company

* REFUND POLICY
Stix Enterprise offers only fine quality merchandise. We believe that you will be completely satisfied with all of your purchases and we want to ensure that you have a satisfactory shopping experience. Therefore, if you are not completely satisfied, we will accept returns on any new, factory-sealed and unopened merchandise within 10 days of your purchase date. There will be no refund on the shipping cost.